Learn more about what the Taxpayers’ Ombudsperson can do for you. We have previously written about the process of filing a service-related complaint with the Canada Revenue Agency (CRA). However, there are instances where the CRA’s service complaint process does not satisfy a taxpayer’s concerns regarding the timeliness, consistency, and professionalism Read more…
Expectation vs. reality — is the Taxpayers’ Ombudsman really effective? We have previously discussed the scope of the Taxpayers’ Ombudsman (OTO) and how to use the OTO to file a complaint regarding the service of the Canada Revenue Agency (CRA). This post analyzes the OTO’s annual reports to see how effective they Read more…
The Taxpayer’s Ombudsman’s Observation Paper, Issues of service and fairness within the Scientific Research and Experimental Development Tax Incentive Program. This post provides a brief overview of what the Observation Paper covers. You can read the Observation Paper on the SR&ED Program on the Government of Canada website.1 The Taxpayer’s Ombudsman’s Observation Read more…