Last revised January 22, 2019
USE AND COLLECTION OF PERSONAL INFORMATION
The information we learn from customers helps us personalize and continually improve your experience on this Website. Personal information is information about an identifiable individual, such as your name, address, telephone number, email address or payment information (“Personal Information”). Here are the types of information we gather.
Information You Give Us: We collect Personal Information when you voluntarily provide it through our Website, or when you provide it to us through other means. For example, we may collect Personal Information when you:
- Provide us with information on our through our Website;
- Create an account;
- Contact us through e-mail, telephone, mail, or other correspondence; or
- Otherwise provide us with Personal Information.
The Personal Information we may collect may include:
- When you create an account, your first and last name, contact information, such as your address, telephone number, or e-mail address, and your selected home location for your account;
- If you choose to make a purchase, your payment information;
- Any other Personal Information that you voluntarily choose to submit to us.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your Web browser accesses our Website. Certain information, although convenient for identification, is voluntary. It is up to you whether you want to provide this or other suitable identification, subject to any legal requirements. We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in Canada.
Cookies are small files that we transfer to your computer’s hard drive through your Web browser, to enable our systems to recognize your browser and to provide personalized features. They are used for a variety of reasons, such as tracking click streams, and for load balancing. Information tracked through these mechanisms may include, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; and (iii) the pages of the Website a user visits. By using cookies, we can deliver faster service, consistent, updated results, and a better experience on our Website. Your browser gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser’s performance and will adversely affect your experience while using our Site, including, but not limited to, the ability to make a purchase as a guest.
HOW INGENUITY GROUP SOLUTION INC. USES AND DISCLOSES PERSONAL INFORMATION
- Operate our Site in accordance with its terms and conditions;
- Facilitate, complete or confirm, a purchase you choose to make using our Website, including facilitating payment for your purchase of a membership;
- Respond to your questions or inquiries;
- To improve our products, services and Website;
- Supply you with requested information on our memberships;
- To send you informational or promotional communications that you have agreed to receive;
- To carry out other purposes that are disclosed to you and to which you consent;
- To carry out any other purpose permitted or required by law.
If you have provided us with your Personal Information, but later decide you no longer want us to send you any information from us, you may unsubscribe by contacting us.
We may transfer your Personal Information to third party service providers and subcontractors that assist us with carrying out these purposes. For example, we may use a data processing contractor to operate computer systems on our behalf or to process payments for us. When Personal Information is transferred to such a third party service provider or subcontractor, that party will be contractually bound to use such Personal Information only to carry out the services we have requested, and to provide adequate protection for the Personal Information.
We reserve the right to transfer any Personal Information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed. We may also use, or disclose your Personal Information to third parties, if we have reason to believe that using or disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property. Lastly, we may disclose your Personal Information for any other purpose to which you consent.
Personal Information collected online may also be combined with information you have provided to INGENUITY GROUP SOLUTION INC. through other sources such as over the telephone.
HOW WE PROTECT PERSONAL INFORMATION
The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards intended to help protect against unauthorized use, disclosure or access. Personal Information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Personal Information we collect is maintained at Ottawa, Ontario, Canada.
We retain Personal Information that we collect as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We have retention standards which meet these requirements. We destroy Personal Information when it is no longer needed for the purposes for which it was collected.
Although we have taken measures to help protect our Website, computer systems and any Personal Information that we have collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us. All third parties that obtain Personal Information from us (e.g. service providers that perform functions on our behalf) are required to protect your confidentiality and Personal Information in a manner consistent with this policy, and/or as required by law.
Some or all of the Personal Information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the Personal Information.
THIRD PARTY WEBSITES
ACCESS AND RECTIFICATION
You have a right to request access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information to INGENUITY GROUP SOLUTION INC. and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personal Information in certain circumstances, for example if it contains Personal Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personal Information.
HOW TO CONTACT US
- access Personal Information that you have already provided to us so that you can correct or update it, or request that it be deleted; or
Please advise us by writing to firstname.lastname@example.org. You may also call us at 613-729-2828.