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SR&ED Appeals – Be Prepared To Wait.

Updated to Reflect New Policies (2022) 
*** Some of the policies referenced were updated 2021-08-13. This article has been updated and is accurate as of 2022. *** 

Stamp containing text: Denied

On November 29th, 2016, the Auditor General of Canada tabled an audit regarding the processing and management of income tax objections. The audit was critical of long wait times for appeals, as well as the way the Canada Revenue Agency (CRA) measures its performance. As a taxpayer applying to SR&ED, what lessons can you take away from this report?

Your SR&ED application has been denied. What happens now?

The CRA has found your project to be ineligible for the SR&ED program. You’ve spoken with the Research Technology Advisor (RTA), and the Research Technology Manager (RTM). You have provided extra information, but their position has remained unchanged. You feel strongly that your project should be eligible, so you start the appeals process.At this point, your objection joins the other outstanding objections on the CRA’s to-do list. The count of outstanding objections was stated in “Report 2 – Income Tax Objections” in 2016 as 171,7441 Note that this figures covered all tax objections, not specifically SR&ED appeals.

With such a large backlog of cases, it is not surprising that the Auditor-General concluded:

 [T]he Canada Revenue Agency did not resolve income tax objections in a timely manner.2

The appeals process can take years. In addition, the Auditor General’s report found that CRA’s methods for measuring the time an appeal will take does not adequately describe the actual time waited. They also found that the metrics in place for estimating the timeframe of the processing of an objection are inconsistent. In other words, not only is the wait long, but you won’t be told exactly how long it is.

The Tax Court of Canada has answered the question “How long will it take for the Tax Court of Canada to hear my appeal?” on their FAQ page and the answer is… they don’t know:

Every file is different. Once an appellant has filed an answer to the reply or the time for doing so has expired, the parties may submit a timetable of dates for the next procedural steps. The Registry will contact the parties and ask them to provide a timetable if they haven’t already done it of their own accord. The Court will issue an order setting dates for the completion of steps in the appeal. Orders setting dates are generally issued from dates submitted by the parties. Parties should carefully consider the dates they submit to the Court for litigation steps. The Court expects that parties will meet self-imposed ordered deadlines.3

A long wait time is almost always guaranteed and can have high financial costs. In addition to the costs of unusable assets, extra costs can be incurred from hiring professionals to help with the appeal, and–should the appeal be unsuccessful–possible court, lawyer, and expert witness costs.

The most important lesson is that the appeals process should be avoided as much as possible. See our article “Why the SR&ED Program is Complex” as a first step to understanding the SR&ED program inside and out, and you can minimize the chances of a denied application and costly appeal. Get your tax claim right, the first time.

There’s another interesting piece of information in the Auditor General’s report:

65% of objections were decided in favour of taxpayers.4

In 65% of the appealed cases, taxpayers were actually adhering to the law, but were penalized anyway by the costly and drawn-out appeals process. Note that this statistic refers to all appeals, not only SR&ED ones.

You can say “it’s the CRA’s fault, I can’t help it if they’ve made a mistake,” but that wouldn’t be exactly true. In fact, you can help it, and there are steps you can take to reduce as much as possible the chance of needing an appeal.

Communicating with the Canada Revenue Agency

Such a high rate of successful objections raises the question: why weren’t these cases accepted as filed?

The CRA is only able to make decisions based on the information they have. This is why it is so important that you don’t give the CRA the wrong idea about your research. Get expert help at the outset, as an ounce of prevention is worth a pound of cure.

If you’re certain that your SR&ED project qualifies under the criteria for eligibility, make sure that your T661 expresses this in a way that allows the CRA to agree. Pay careful attention to difficult terminology such as ‘uncertainty’. See our article “Scientific or Technological Uncertainty: The Most Confusing SR&ED Concept” for more information about the term ‘uncertainty’ within the world of SR&ED. Make sure every piece of information the CRA needs to find your work eligible is clear and

concise. This might help avoid a time-consuming and costly appeals process.

For more information on the appeals process, read our 3-part series:

Have you been made to wait through the CRA’s appeal process?

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Show 4 footnotes

  1. Auditor General of Canada. (2016, November 29). Report 2—Income Tax Objections—Canada Revenue Agency. Retrieved January 10, 2016, from http://www.oag-bvg.gc.ca/internet/English/parl_oag_201611_02_e_41831.html.
  2. Ibid.
  3. Tax Court of Canada. (n.d.). Frequently Asked Questions: Procedure and Representation. Accessed July 11, 2023, from: https://www.tcc-cci.gc.ca/en/pages/frequently-asked-questions
  4. Auditor General of Canada. (2016, November 29). Report 2—Income Tax Objections—Canada Revenue Agency. Retrieved January 10, 2016, from http://www.oag-bvg.gc.ca/internet/English/parl_oag_201611_02_e_41831.html.

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