ChangesFAQsSR&ED Updates and Changes

The CRA’s Updated SR&ED Contact Us Page

The CRA’s Updated SR&ED Contact Page (Photo Credit: Pixabay via Pexels.com)

As of June 22, 2023, the CRA has updated their “Scientific Research and Experimental Development (SR&ED) tax incentives (SR&ED) Contact Us” page.

The most notable change is that the Edmonton Tax Services Offices has been removed from the SR&ED contact list, this means that claimants within Alberta, Manitoba, the Northwest Territories, and Saskatchewan, now use the services of the Fraser Valley and Interior Tax Services Office (originally named the Fraser Valley Tax Services Office) located in British Columbia. Previously only claimants within British Columbia and the Yukon utilized the services of this Tax Office.

Another notable change now places Nunavut and Ontario SR&ED claimants under the care of the Northern Ontario Tax Services Office instead of the Toronto SR&ED Tax Services Office and the Greater Toronto Area West Tax Services Office respectively.

The CRA has moved away from specific regional contact offices opting instead for a simple SR&ED contact TSO system organized by province. The new SR&ED Contact Us page also takes a step further and now includes the operating hours for each tax services office. The table below includes all the contact details listed for each province on the CRA’s new contact page:

ProvinceCity or Region
(if applicable)
OfficeMailing AddressPhone/FaxHours
AlbertaAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed
British ColumbiaAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed
ManitobaAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed
New BrunswickAll regionsNova Scotia Tax Services Office
100 - 145 Hobsons Lake Drive
PO Box 638
Halifax, NS B3J 2T5
Tel: 1-866-433-5986
Fax: 418-556-1825
Monday-Friday - 8 am to 5 pm (local time)
Saturday and Sunday - Closed
Newfoundland and LabradorAll regionsNova Scotia Tax Services Office
100 - 145 Hobsons Lake Drive
PO Box 638
Halifax, NS B3J 2T5
Tel: 1-866-433-5986
Fax: 418-556-1825
Monday-Friday - 8 am to 5 pm (local time)
Saturday and Sunday - Closed
Northwest TerritoriesAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed
Nova ScotiaAll regionsNova Scotia Tax Services Office
100 - 145 Hobsons Lake Drive
PO Box 638
Halifax, NS B3J 2T5
Tel: 1-866-433-5986
Fax: 418-556-1825
Monday-Friday - 8 am to 5 pm (local time)
Saturday and Sunday - Closed
NunavutAll regionsNorthern Ontario Tax Services Office5001 Yonge Street
North York, ON M2N 6R9
Tel: 1-833-446-0934
Fax: 418-556-1825
Monday-Friday - 7:30 am to 5 pm (local time)
Saturday and Sunday - Closed
OntarioAll regionsNorthern Ontario Tax Services Office5001 Yonge Street
North York, ON M2N 6R9
Tel: 1-833-446-0934
Fax: 418-556-1825
Monday-Friday - 7:30 am to 5 pm (local time)
Saturday and Sunday - Closed
PEIAll regionsNova Scotia Tax Services Office
100 - 145 Hobsons Lake Drive
PO Box 638
Halifax, NS B3J 2T5
Tel: 1-866-433-5986
Fax: 418-556-1825
Monday-Friday - 8 am to 5 pm (local time)
Saturday and Sunday - Closed
QuebecAll regionsWestern Quebec Tax Services Office3400 Jean Béraud Ave
Laval, QC H7T 2Z2
Tel: 1-888-784-8709
Fax: 418-556-1825
Monday-Friday - 8:15 am to 4:30 pm (local time)
Saturday and Sunday - Closed
SaskatchewanAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed
YukonAll regionsFraser Valley and Interior Tax Services Office9755 King George Blvd,
Surrey, British Columbia V3T 5E1
Tel: 1-866-578-4538
Fax: 418-556-1825
Monday-Friday - 8 am to 4 pm (local time)
Saturday and Sunday - Closed

See CRA SR&ED Offices – Who To Call For Updates for more information on when and why you may need to contact the CRA about your SR&ED claims.

Connect With Us! 

Share your thoughts by commenting below or joining the conversation on our LinkedIn page, Facebook page, or via Twitter. 

~ Sign up for the Comprehensive Guide to SR&ED. ~

Leave a Reply

error: This content is Copyright InGenuity Group Solutions Inc. Please contact the site administrator if you wish to use this content.
%d bloggers like this: